Last Updated: as of 06.02.2024

INTRODUCTION
Andrea Simpson trading as Andrea Simpson Facialist (“We”, “Us” or “Our”) respects
your privacy and is committed to protecting your personal data. Please read this
policy carefully as it sets out how We collect your personal data when you visit Our
website www.andreasimpson.co.uk (the “Service” or “Site”), how We may use it and
what your rights are in relation to Our use of that personal data.

1. IMPORTANT INFORMATION AND WHO WE ARE
This privacy policy tells you how We, as a data controller, collect, process, use, store,
transfer and delete your personal data through your use of this Site, including any
data you may provide through this Site when you sign up to any email list We may
offer or purchase goods or services from Our Site etc. When We talk about personal
data We mean information about a living individual who can be identified from that
data or can be identified from that data together with any other data related to that
individual.
It is important that the personal data We hold about you is accurate and current. If
any of your personal data changes during your relationship with Us, please let Us
know.
This Site is not intended for children and We do not knowingly collect data relating
to children.

2. WHAT DATA DO WE COLLECT ABOUT YOU?
The information We may collect about you may include the following types of data:
● Identity and Contact Data includes first name, last name, username, marital
status, title, date of birth and gender, billing address, delivery address, email
address and telephone numbers;
● Financial and Transaction Data includes bank account and payment card
details when you make a purchase and any other details about products and
services you’ve purchased from Us;

● Usage and Technical Data includes information about how you use Our Site,
products and services, time and date of your visit, time spent on pages on Our
Site along with internet protocol (IP) address, any login data, browser type
and version, time zone setting and location, browser plug-in types and
versions, operating system and platform and other technology on the devices
you use to access this Site;
● Marketing and Communications Data includes your preferences in receiving
marketing from Us and Our third parties and your communication
preferences, your interests, feedback and survey responses;
● Tracking and Cookies Data includes tracking beacons, tags and scripts to
collect and track information and improve and analyse Our Service and
cookies, which are files with small amounts of data used to remember your
preferences and settings among other things. You can set your browser to
refuse all or some browser cookies, or to alert you when websites set or access
cookies. If you disable or refuse cookies you may not be able to access some
parts of this Site or the Site may not function properly. For more information
about the cookies We use, please see Our Cookie Policy.

We do not collect any Special Categories of Personal Data about you (this includes
details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual
orientation, political opinions, trade union membership, information about your
health, and genetic and biometric data). Nor do We collect any information about
criminal convictions and offences.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?
We collect personal information from you when you:
● purchase any of Our products or services;
● create an account on Our Site;
● subscribe to Our service or publications including signing up to Our
newsletter or mailing list;
● request marketing to be sent to you;
● post on Our social media channels, blog or Site;
● enter a competition, promotion or survey;
● work with Us in a commercial capacity;
● accept cookies and other tracking technologies on any device you use to
interact with Us; or
● give Us feedback or contact Us via Our Site, social media channels by email or
phone.

4. HOW DO WE USE YOUR PERSONAL DATA?
Our legal basis for collecting, using and storing personal information under the
General Data Protection Regulation (GDPR) is one of the following:

Consent - We may ask for your consent to use your personal information, for
example if We are using your personal information for marketing purposes to
provide you with information about Our products and services you’ve asked to
receive or We think may be of interest to you. You can withdraw your consent at any
time by unsubscribing from any email that We’ve sent you or by contacting Us at
hello@andreasimpson.co.uk;

Legitimate Interest - This includes providing and maintaining Our products and/or
services, providing customer support and detecting, preventing and investigating
technical issues;

Performance of a Contract - We may process personal information to perform Our
obligations under a contract with you for example using payment information to
complete a purchase from Our Site;

Other legal basis - Sometimes We may have a legal obligation to collect, use or
store your personal information in response to a court order. We may also use your
personal information to comply with Our legal obligations, for example to notify you
of changes to this privacy policy, or to exercise, establish or defend a legal claim like
debt collection.

5. HOW LONG DO WE RETAIN YOUR DATA
We’ll retain your personal data only for as long as it’s necessary for the purposes set
out in this privacy policy or as long as We’re required to by law. We’ll retain and use
your personal data to the extent it’s necessary to comply with Our legal obligations

(for example, We’re required to retain your data to comply with applicable laws),
resolve disputes and enforce Our contracts and policies.

6. MARKETING EMAILS
Third Party Marketing and Opting-Out
We’ll get your express opt-in consent before We share your personal data with any
third party for marketing purposes.
You can ask Us or the third party to stop sending you marketing messages at any
time by following the opt-out or unsubscribe links on any marketing message sent
to you or by contacting Us at any time at hello@andreasimpson.co.uk.

7. THIRD PARTY ACCESS
We may employ third party companies and individuals to facilitate Our Service, to
provide the Service on Our behalf, to perform Service related services or to assist Us
in analysing how Our Service is used.
These third parties have access to your personal information only for the limited
purpose of performing these tasks on Our behalf and have an obligation not to
disclose your personal information or to use it for any other purpose.
We use Google Analytics which uses cookies to analyse user behaviour on this Site
so We can provide you with the best user experience. Google Analytics cookies
could collect your personal data, such as your IP address. You can read more about
the Google Privacy Policy at https://policies.google.com/privacy].

8. LINKS TO THIRD PARTY SITES FROM OUR SITE
Our Site may contain links to third party websites that are not operated by Us. If you
click on those links or enable those connections that may allow third parties to
collect or share data about you. We don’t control these third party websites and are
not responsible for their content, privacy policies or practices. You should make sure
you’re familiar with the privacy policy of those third party websites before you
submit any personal data to them.
9. CHANGES TO THIS PRIVACY POLICY
This privacy policy may be updated from time to time because of changes in
legislation or in Our attempts to serve your needs better. If there are any changes made to this privacy policy, We’ll display a notice on Our Site telling you about the
change before it becomes effective.
If you have any questions about this privacy policy please contact Us at hello@andreasimpson.co.uk.

10. IF YOU FAIL TO PROVIDE PERSONAL DATA
Where We need to collect personal data by law, or under the terms of a contract We
have with you, and you fail to provide that data when asked, We may not be able to
perform the contract We have or are trying to enter into with you (for example, to
provide you with goods or services). If that happens, We may have to cancel a
product or service you have with Us but We’ll notify you if that’s the case, at that
time.

11. SECURITY
The security of your personal data is important to Us and we take reasonable and
appropriate technical and organisational measures designed to prevent the loss,
misuse or alteration of your personal data.

privacy policy

Cookies policyWhat is a cookie?
A cookie is a small file of letters and numbers that we store on your browser or hard
drive of your computer, if you agree.

Do we use cookies?
Yes. Our website uses cookies to distinguish you from other users of our website.
This helps us to provide you with a more user focused experience when you browse
our website and also allows us to improve our site.

What types of cookies do we use?
We use the following cookies:
● Strictly necessary cookies. These are cookies that are required for the
operation of our website. These cookies are set to respond to the actions that
you take and include, for example, cookies that enable you to log into secure
areas of our website, use a shopping cart or make use of e-billing services. If
these cookies are switched off, the performance of the website will be
affected.
● Analytical or performance cookies. These cookies mean we can recognise
and count the number of visitors to our website and let us see how visitors
move around our website so we can improve its performance. These cookies
expire within a reasonable period of time. We may use third party analytic
tools (for example Google Analytics) to help measure traffic and usage trends.
● Functionality cookies. These cookies are used to recognise you when you
return to our website and expire within a reasonable period of time. This lets
us personalise our content for you, greet you by name and remember your
preferences like your choice of language or region. These cookies may be set
by third party providers whose services we have added to our page which
include [add company name]..
● Targeting cookies. These cookies record your visit to our website, the pages
you have visited and the links you have followed. We use this information to
make our website and any advertising displayed on it more relevant to your
interests. These cookies expire within a reasonable period of time. We may
also share this information with third parties for this purpose. Those third
parties are [add company name].

● Third party cookies and Social Media. These cookies are set by third parties
including social media services that we have added to our website to enable
you to share our content, for example if you “like” or “tweet” content on this
Site using a button We provide. They are capable of tracking your browser
across other sites and building up a profile on your interests which may
impact the content and messages you see on other websites you visit. If you
don’t allow these cookies, you may not be able to use or see these sharing
tools on our site. If we enable social sharing tools on this website, we will
update this policy accordingly.

How do I block or delete cookies or withdraw my consent?
You can block cookies or withdraw your consent by activating the settings on your
browser that enables you to refuse the setting of some or all cookies. If you choose
to block cookies, this website may not function properly and certain content may
not be available to you.

cookies policy

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS
SITE

These terms and conditions set out how you (the User) can use this site (“Terms of
Use”).

OTHER TERMS MAY APPLY TO YOUR USE OF THIS SITE

Our Privacy Policy confirms how We use data relating to You and it forms part of
these Terms of Use. You can find our Privacy Policy here.

Our Cookie Policy which can be found here sets out information about the cookies
on our Site.

If You purchase goods from Our Site, separate terms will apply to those sales.

ABOUT US AND HOW TO CONTACT US

I’m Andrea Simpson, trading as Andrea Simpson Facialist of 28 Market Place,
Melbourne, Derbyshire DE73 8DS.

You can contact Us in writing at Andrea Simpson Facialist, 28 Market Place, Melbourne Derbyshire DE73 8DS or hello@andreasimpson.co.uk.

IMPORTANT TERMS USED IN THESE TERMS AND CONDITIONS
This website, www.andreasimpson.co.uk will be referred to as the “Site”.
All visitors will be referred to as “User”, “You” or “Your”.
As a User, You will be bound by these Terms of Use.
The terms “We”, “Us” and “Our” refer to Andrea Simpson Facialist.
“Content” means any text, graphics, audio and video and any social media channels
we operate (www.instagram.com/andreasimpson_facialist,
www.facebook.com/andreasimpsonfacialist)and any emails We send to You.

USING THIS SITE
By accessing and using this Site You are accepting these Terms of Use. These Terms
of Use may change from time to time and if they do, any changes will be displayed
on this page.

This Site is intended for use by people over 18 years of age.
This Site is directed at people residing in the United Kingdom. The content of this
Site may not be available or appropriate in other locations. This Site is written in
English and We do not take responsibility for any translations that might be applied
to this Site.

HOW WE OPERATE OUR SITE
This Site is available free of charge. We don’t guarantee the availability of the Site or any Content on it. We may
suspend, withdraw or restrict the availability of all or any of Our Site for any reason
but We’ll try to give You reasonable notice if We do so.
If anyone accesses our Site through Your internet connection, it’s Your responsibility to make them aware of these Terms of Use and to make sure they comply with them. We don’t guarantee that this Site will be secure or free from bugs or viruses. You are responsible for configuring Your information technology, computer programmes and platform to access Our Site. You should use Your own virus
protection software.
We may transfer Our rights and obligations under these Terms of Use to another organisation. If We do, We will tell You in writing and make sure that the transfer
does not affect Your rights under the contract.

INTELLECTUAL PROPERTY RIGHTS
This Site contains intellectual property created, owned or licensed by Andrea Simpson trading as Andrea Simpson Facialist. You must not copy, share or otherwise disseminate the information on this Site which is subject to copyright for which all rights are reserved. You’re not permitted to directly reprint or republish the Site content in full or in part. If You print, copy or download any part of our Site, Your right to use our Site will
cease immediately and You must either return or destroy any copies of the material
that You have made.

If You’d like to utilise the Content of this Site please contact Us at
hello@andreasimpson.co.uk to make a request.

You must not repurpose, copy
and/or modify any Content on this Site, or Content which is shared to You via email
or on social media without obtaining a licence from Us to do so or Our prior written
permission.

OUR LIABILITY
Where it is unlawful for Us to do so, We don’t exclude or limit Our liability to You. We
do not exclude or limit liability for death or personal injury caused by Our negligence
or by the negligence of Our employees, agents or subcontractors and for fraud or
fraudulent misrepresentation.
We exclude all implied conditions, warranties, representations or other terms that
may apply to Our Site or any Content on it. We will not be liable to You for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if it was
foreseeable, arising under or in connection with the use of or the inability to use Our
Site, or the use or reliance on any Content displayed on Our Site.

We will not be liable for loss of profits, sales, business or revenue, business
interruption, loss of anticipated savings, loss of business opportunity, goodwill or
reputation or any indirect or consequential loss or damage.

If defective digital content that We have supplied damages a device or digital
content belonging to You and this is caused by Our failure to use reasonable care
and skill, We will either repair the damage or pay You compensation.

If You have purchased a product or service from Us, Our liability to You in respect of
that product or service will be set out in the terms relating to that purchase.
To the maximum extent permissible at law, our aggregate liability to You in
connection with these terms howsoever arising in contract, negligence or otherwise
is limited to £100.00.
 
CANCELLATION POLICY
I operate with a 48 hour cancellation policy. Please provide notice of cancellation at a minimum of 48 hours before your appointement. Any appointement cancelled within 48 hours will incur the full charge of the treatment. 

REFUND POLICY
If You decide to make a purchase from this Site then You will enter into a separate
contract with Us which will contain the applicable refund policy (if any). If You have
any questions about Your purchase please contact Us.

DISCLAIMERS
The Content on Our Site, associated social media channels
www.instagram.com/andreasimpson_facialist,
www.facebook.com/andreasimpsonfacialist and any email marketing is provided for
general information only. It is not intended to amount to specific advice on which
You should rely. You should obtain professional or specialist advice before taking or
not taking any action on the basis of content on this Site.
 
Although reasonable efforts are made to update the information on this Site, We
make no representations, warranties or guarantees, whether express or implies, that
the content on Our Site is accurate, complete or up to date.

Where Our Site contains links to other sites and/or resources provided by third
parties, these links are provided for information only and should not be interpreted
as approval by Us of those linked websites or information You may obtain from
them. We have no control over the content of those sites or resources.

Any testimonials appearing on this Site reflect the real life, individual experiences of
those who have used Our products and/or services however they’re not representative of all experiences as experiences and results can vary. Individuals giving testimonials may have received free or discounted products or services in exchange for their testimonials. Some testimonials may have been edited for clarity
or to remove information not relevant to the general public but those edits have not changed the effect of the original testimonial. Any testimonials are not intended to nor do they represent or guarantee that everyone will achieve the same result.

JURISDICTION AND DISPUTE RESOLUTION
These Terms are governed by the laws of England & Wales. The Courts of England &
Wales have exclusive jurisdiction for any matter and proceedings arising out of the
use of this Site. In the event of any dispute, We ask that You contact Us in the first
instance so We can work together, in good faith, to resolve the dispute. Where it is
not possible to resolve the dispute to Our mutual satisfaction, You agree that the
dispute shall be referred to meditation.

Terms & Conditions